Returns & Exchanges

At Osprey Action Sports, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return it within 30 days of delivery. Items must be in original, unused condition with all tags and packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all protective padding and components are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned equipment, we will process your refund to the original payment method within 5-7 business days.